Security
Convertio pays attention to the safety of your files. We take all the measures needed to protect your data. Take a look at the points below to know exactly why Convertio is secure to use.
Storage
The input files and any temporary files are deleted immediately after conversion. The output files are deleted after 24 hours but you can delete them manually at any time. To do so, click on "My Files" on the top right and then click on the "X" icon near the file name you want to delete.
Scalable Service
We convert over 1 million of files daily, over 1 PB of data monthly. Convertio remains stable while adapting to increasing workload. It means for you that if some user who uses the website has a load peak, your conversion won't be affected by it.
Сertified Datacenters
Convertio uses only trusted and highly secure cloud service providers and data centers, all of them are certified with ISO 27001 (Information Security Standard).
Data Isolation
Convertio keeps user data isolated which means that each conversion is performed in a separate sandboxed environment. Therefore, it's only you who have access to your files and even the Convertio team cannot access them.
Secure Communication
Your data is protected from being stolen, altered, or diverted because all the communications in-between your web browser, our server, and conversion hosts are performed via a secured channel protected with a state-of-the-art TLS encryption and with HSTS web security policy enabled.
Personal Information
You can use Convertio free of charge and you don't have to share your personal information. But if you hit the free tier limit and decide to register, we guarantee that your email address and any personal information will not be subject to sale or lease for personal or commercial purposes.
Data Protection
Our infrastructure is based in Germany and is fully compliant with the EU General Data Protection Regulation (GDPR). The safety of your data and personal information is of utmost importance to us.
Privacy
All your files are bound to your own IP address which means that only you — the person who uploaded and converted the file — can download the result.
If you still have doubts about the safety of our service, you can learn more in our Privacy Policy or visit our Help Center.